Follow the steps to run in compatibility mode:
a) Enter the Start screen
b) Press Windows key + C on your keyboard to show the Charms bar (If you have a touch screen: Touch the right edge of your screen and slide your finger to the center of the screen to show the Charms bar)
c) Search for Troubleshooting, Click Settings in the right column.
d) Click Troubleshooting. Click Run programs made for previous versions of Windows
e) Click next, select Not Listed. Click Next
f) Click Browse and select the Driver file that you downloaded.
g) Click next, click Troubleshoot program
h) Check The program worked in earlier versions of Windows but won't install or run now box
i) Click next, select the last known working operating system for this driver (probably Window 7
j) Click Next
I would also suggest you to refer the links w
Which are provided below:
Why isn't Windows finding my device?
What if a device isn't installed properly?:
- Hope it helps. If the issue still persists, please feel free to reply. I would be glad to assist you further.